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Price Promise

We're so confident of the value of our products that we offer a 'Price Promise Challenge' to our competitors.

If you discover a product that includes, as standard, features and benefits comparable to those of any products, we promise to match their price.

You can either call us on 0845 505 3000 and we will process your order immediately at the matched price, or contact us by Email.

Please ensure that you let us know the web address that shows the product we are matching.

At Generators-Direct we understand what getting good value and good service means. If we find out that one of our customers could be out of pocket because a competitor is selling an item cheaper then we will fix the problem and beat the price. We can match our competitor's prices, but they won't find matching our customer service as easy.

Remember in order to beat the price you have found the product must: